Refund policy
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We're here to help.
Supporting a small business means that every purchase truly matters. Because each item is created specifically for your order, we are unable to accept returns, exchanges, or refunds for incorrect sizes, colors, styles, or if you just change your mind.
If your order arrives damaged or has a manufacturing defect, please email us at hello@enneagramapparel.com within 30 days of delivery with your order number and clear photos of the issue. Once your claim has been reviewed, we'll gladly provide a refund. You will not be required to return the damaged item.
Returns & Refunds
At Enneagram Apparel, we do not accept returns, exchanges, or refunds if you change your mind or order the wrong size, color, or style. Please review the product description and sizing guide carefully before placing your order.
Damaged or Defective Items
If your order arrives damaged or has a manufacturing defect, we're here to help.
Please email us within 30 days of receiving your order with:
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Your order number
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A brief description of the issue
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Clear photos showing the damage or defect
Once your claim has been reviewed and approved, we will provide a refund for the damaged or defective item only. You will not be required to return the damaged item.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. We are unable to offer refunds for orders that cannot be delivered due to an incorrect or incomplete shipping address. If your package is returned to us, additional shipping charges may apply to resend your order.
Questions?
If you have any questions about your order or this policy, please contact us at hello@enneagramapparel.com. We're always happy to help.